Frequently Asked Questions
What is Origen?
Origen brings authentic Spanish flavours to your home through carefully selected food experiences, extra virgin olive oils and traditional Spanish specialties.
From paella essentials and Iberico delicacies to premium olive oils from Jaén, our goal is to make it easy to enjoy the best of Spanish gastronomy at home.
How does it work?
- Explore our collection
- Place your order online
- We carefully prepare your order
- Delivery within 4-5 working days
- Enjoy authentic Spanish flavours at home
What products do we offer?
Our collection includes:
- Food experiences
- Extra Virgin Olive Oils
- Iberico Delicacies
- Spanish Cheeses
- Paella Essentials
- Build Your Own Selection
We continue to expand our range with carefully selected Spanish products.
How many people are the packs for?
Most experiences are designed for 2–4 people, depending on the pack and how you choose to share it.
Do I need cooking experience?
Not at all. Our packs are designed to be easy to enjoy at home.
Some products are ready to enjoy straight away, while others — such as our paella experiences — include simple preparation steps to help you recreate authentic Spanish recipes at home.
How much is shipping?
Shipping costs €7.90 within Belgium. Free shipping on orders over €80.
How long does delivery take?
Orders are typically prepared and delivered within 4-5 working days. You will receive an email confirmation once your order has been dispatched.
Can I return my order?
Due to the nature of food products, we cannot accept returns on opened or consumed items. If your order arrives damaged or incorrect, please contact us within 48 hours.
Where do your products come from?
We work with trusted producers across Spain, selecting products that reflect authentic Spanish traditions, quality ingredients and exceptional flavour.
Many of our olive oils come directly from producers in Jaén, the world's leading olive oil producing region.
Do you offer gift options?
Many of our packs are perfect as gifts, designed to be shared and enjoyed as a unique experience at home.
We are also working on dedicated gift options and seasonal experiences, coming soon.